iManage Engineer - Join a Leading Global Law Firm!
Are you a talented iManage Engineer looking for a new opportunity? Look no further than K&L Gates! We are a global law firm with a strong commitment to innovation and a diverse workforce. We are seeking a skilled iManage Engineer to join our Information Technology Department and help support our Enterprise Applications Team. This is a key role responsible for the day-to-day engineering, security, design, and escalated daily support functions of our iManage Document Management Systems and related applications.
Key Relationships:
- Work closely with Global Information Technology Teams
- Build relationships with peer engineers and developers, application architects, project managers, business analysts, and external vendors
- Collaborate with cross-functional teams from various departments such as Records, Security, Data Governance, and Finance
Essential Duties:
Engineering and Security:
- Responsible for day-to-day engineering, security, design, and escalated daily support functions of iManage Document Management Systems and related applications
- Write scripts/code/workflows to automate iManage platform
- Demonstrate ability to self-learn applications, SaaS, code, and workflows
- Troubleshoot issues and provide level III support escalation
- Follow process, procedure, and policy for support
- Administer, maintain, patch, and upgrade applications in a Microsoft Windows/Azure environment
- Enforce enterprise standards, best practices, and documentation standards
Drive Value:
- Work with Senior Enterprise Applications Architect to drive use and automations on iManage cloud platform
- Possess working knowledge of Document Management Platform and necessary integrations
- Work with Quality Assurance (QA) team and assist with testing efforts
- Understand AI technologies and their interaction with DMS and other firm technology systems
Collaboration:
- Collaborate with Global Information Technology Teams to integrate AI systems, document tools, and communication platforms with iManage cloud platforms
- Work with project managers and business analysts to implement solutions
- Interface with peers and other teams, and coach lower-level Engineers
Project Interaction:
- Work with other Enterprise Application Engineers and Developers, Enterprise Architects, Project Managers, and Business Analysts
- Serve as Lead in implementing enterprise initiatives and complex 3rd party applications
- Build working relationships with end users and business owners
- Participate in enterprise-level/team projects and application engineering, while coaching lower-level Engineers
- Manage requirements gathering process
Additional Duties:
- Ability to work nights and weekends as needed
- Must be able to self-manage workload and track time
- Must be able to self-learn, troubleshoot, evaluate, and integrate applications/software/workflow
- Participate in product circles and manage work in work management system
- Write test scripts, provide QA and end-user testing
Experience & Skills Required:
- . in Computer Science or equivalent education/experience
- Ability to multi-task, coach and mentor, work under pressure, and handle interruptions
- Aptitude to effectively communicate verbally and in writing, and interact with diverse personalities
- Minimum of 6+ years of experience with iManage systems/platforms and professional service organizations
- Proven expertise working on large-scale projects, ideally in legal technology or highly regulated industries
- Knowledge of global data handling and regulatory standards, including legal-specific standards
- Familiarity with Microsoft Cloud platform tools and AI technologies
- Minimum of 6+ years of application support and administration or related experience
- Minimum of 3+ years working with PowerShell/PowerAutomate or similar scripting language/workflow tool
- Ability to write technical documentation and training materials
Experience & Skills Preferred:
- Deep knowledge of the legal industry and Document Management Systems
- Knowledge of a wide range of cloud technologies, preferably in Microsoft/Azure stack
- Advanced knowledge of KCS methodology
- Possesses two or more applicable iManage Cloud Systems certifications
- Experience understanding business workflow inside DMS systems and offering solutions
Additional Abilities Required:
- Flexibility to work nights and weekends
- Effectively present ideas to medium-sized groups
- Ability to work on/with a team in different offices and time zones
- Ability to travel if needed
- Proficiency in Microsoft Office suite, iManage, and other firm applications
- Ability to work in an office setting or suitable remote working location
Compensation Salary: $108,000 - $162,000/year
Benefits:
- Medical/Prescription Drug Coverage
- Back-up Child/Elder Care and access to a caregiving concierge
- Dental Insurance
- Wellness Program
- Vision Insurance
- Pre-tax Commuting Benefits
- 401(k) Retirement Plan and Profit Sharing
- Business Travel Accident Insurance
- Short- and Long-term Disability Protection
- Pet Insurance
- Life Insurance
- Health Advocacy Services
- Paid Time Off
- Identity Protection/Restoration and Fraud Insurance
- Parental Leave
- Student loan refinancing options and access to a student loan concierge service
- Paid Holidays
- Addiction Resources
- Family Building Benefits
- Breast Milk Delivery and Lactation Support Services
- Flexible Spending Accounts
- Perks including Technology, Entertainment, and Travel Discount Programs
- Bereavement Leave
- All other benefits required by law
Equal Employment Opportunity:
K&L Gates is an equal opportunity employer and makes employment decisions based on merit, qualifications, and competence. We do not discriminate based on race, religion, color, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, parental status, gender identity, gender expression, sexual orientation, age, familial status, domestic violence victim status, military and veteran status, or any other characteristic protected by law. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If you require accommodation during the application process, please contact
