Attorney in Morristown, NJ

In-House

Morristown, NJ

Attorney in Morristown, NJ

Non-practicing Attorney

Min 10 yrs required

No

(.)


SEO Friendly Job Title: Technical Claims Supervisor, Major Case Unit - Arch Insurance Group

H1 Heading: Join Our Team as a Technical Claims Supervisor at Arch Insurance Group

H2 Heading: Deliver Industry Leading Technical Claim Handling and Customer Service at Arch Insurance Group

Arch Insurance Group is seeking a Technical Claims Supervisor to join our growing Major Case Unit and provide industry leading technical claim handling and customer service. In this role, you will actively manage and effectively oversee large exposure and complex general/auto liability and trucking claims, while collaborating with team members and other claim professionals to develop and execute appropriate claim resolution strategies. This position does not require managing any direct reports, but is responsible for managing the claims and TPA process.

Key Responsibilities:

• Deliver industry leading technical claim handling/oversight, claim outcomes, business support and customer service.
• Collaborate with TPA team members, Arch Claim Account Managers (“CAM’s”) and other claim professionals to proactively develop and effectively execute on appropriate claim resolution strategies.
• Work closely with underwriters, Legal, Operations, claim professionals, and other Arch functions to ensure timely and effective communication.
• Effectively communicate with insureds and brokers, making exceptional customer service a top priority.
• Conduct coverage analysis, investigation, liability and damage evaluation, and manage litigation, vendors, and settlements.
• Maintain effective claim file documentation and diary management.
• Work with defense and coverage counsel to create and execute on litigation/coverage strategies and budgets.
• Report claims to other claim professionals/management and business stakeholders.
• Attend mediations, trials, and other proceedings.
• Maintain all required state adjustor licenses.
• Assist CAM’s and others with TPA management and oversight.

Desired Skills:

• Minimum of 10 years of commercial general/auto liability claim handling experience.
• Trucking, construction, or emergency service/medical professional liability claim handling experience is a plus.
• TPA management/oversight experience is a plus.
• Strong customer service, analytical, problem solving, and negotiation skills.
• Exceptional communication, collaboration, influencing, listening, and interpersonal skills.
• Able to process complex information and make sound decisions and recommendations.
• Able to work independently and in a highly collaborative team environment.
• Adaptable and able to succeed in a rapidly changing workplace.
• Strong Microsoft Excel, PowerPoint, and Word skills.
• Willing and able to travel up to 10% of the time.
• Juris Doctorate desired, but not required.

Salary Information:

• Base salary range: $140,000 - $165,000/year.
• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs.
• The above pay range may be modified in the future.

Benefits Information:

• Arch Insurance Group offers a comprehensive benefits package.
• Click here to learn more about our available benefits.

Join Our Team:

• Do you like solving complex business problems, working with talented colleagues, and have an innovative mindset? Arch may be a great fit for you.
• If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria.
• Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.

Company Information:

• With a company culture rooted in collaboration, expertise, and innovation, Arch Insurance Group aims to promote progress and inspire our clients, employees, investors, and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility?.
• Arch Insurance Group, AIGI, is a leading insurance company with a strong focus on collaboration, expertise, and innovation.
• This will be a hybrid role, with in-office work required 2 days a week.
• Arch Insurance Group Inc. (.) is an Equal Opportunity Employer.

Mar 05, 2025
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