Job Title: Cloud Email Security Analyst
Job Responsibilities:
- Monitor, report, and respond to email security solutions and incidents.
- Manage and administer email security measures, including email authentication (SPF, DKIM, DMARC), spam, virus, and content filtering, URL rewriting, and attachment scanning.
- Oversee all messaging systems focusing on Microsoft Cloud Offerings such as Exchange Online, MS Exchange Online Archiving, Exchange Online Protection, Conditional Access Policies, and Teams integrations.
- Create and execute solution implementation plans.
- Troubleshoot system issues and perform problem analysis to resolution.
- Document procedures and standards for varying target audiences.
- Develop and implement access, monitoring, control, and documentation measures.
- Provide metrics for service utilization and actionable data.
- Participate in preparing and testing the disaster recovery plan.
- Monitor and implement email security measures for inbound, outbound, and partner email solutions.
- Consistently monitor, report, and resolve email security incidents.
- Perform incident response tasks based on customer reports, information security reports, and/or email security reports.
- Provide Proofpoint Email Security Solutions for cloud and on-premises setups.
- Recommend strategies and approaches for new and developing email security risks.
- Identify, track, and respond to email security threat vectors.
- Provide 24x7 response and assistance for all urgent and related responsibilities.
- Offer subject matter expertise support to the Help Desk and end-users.
- Collaborate and partner with IT groups to promote efficient and secure services.
- Participate in after-hours on-call duties.
- Perform other duties as assigned/required.
- Comfortably interact with firm leaders through presentations or one-on-one contact.
Education and Experience Information:
- 8 years of experience engineering in a large messaging system environment with 4 years of experience with cloud-based messaging solutions.
- 4 years of experience supporting a large international email environment.
- Bachelor’s degree in Information Systems/Technology or equivalent experience.
- Microsoft M365, Proofpoint, or other email security-related certifications preferred.
- Previous law firm experience is highly desired.
- Direct experience managing and developing email hygiene solutions, with Proofpoint solutions experience being a bonus.
- Critical participation in enterprise-sized migration projects.
- Significant experience implementing email delivery and security platforms, including message/spam filtering, transport threats and vulnerabilities, intrusion detection, antivirus, and antimalware.
Technology Requirements:
- Proficiency with Windows-based software and Microsoft Word, PowerPoint, Excel, and Outlook required.
- Deep knowledge of Microsoft Exchange Online Protection.
- Demonstrated knowledge of email archiving standards and procedures, with a focus on Exchange Online Archiving.
- Demonstrated knowledge of Microsoft Azure-based tools.
- Understanding of DNS solutions such as AWS and Azure.
- Experience with Microsoft 365 with a focus on Exchange Online.
Salary Information:
The text does not provide specific salary information.
The law firm is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual’s race, sex, or other protected characteristics, and to the principles of non-discrimination on any protected basis.
