Job Title: Information Technology Manager - Law Firm
H1: Manage the IT Department and Support Firm's Technology Needs
H2: Oversee Staff, Troubleshoot Technical Issues, and Provide Excellent Customer Service
Law Firm Overview
The Information Technology Manager at this prestigious law firm will play a crucial role in managing the firm's IT department and ensuring that all technology needs are met efficiently and effectively. The manager will also provide leadership and training to new IT staff, troubleshoot complex technical issues, and provide excellent customer service to all users. This is a full-time position with a competitive salary and benefits package.
Key Responsibilities
- Manage the IT department and serve as the point of contact for office department managers
- Provide daily leadership and training to new IT staff
- Hire, manage, and evaluate support staff
- Provide hardware and software support for all computer related applications and equipment
- Troubleshoot complex workstation/server, network, and telecommunication problems
- Review call logs and identify consistent issues to create solutions
- Ensure appropriate Help Desk coverage and provide feedback to the Help Desk Supervisor
- Work or rotate staff to cover monthly maintenance windows as needed
- Assist with special projects and perform additional duties as assigned
Qualifications
- Bachelor's degree in a computer related field or equivalent experience
- 5-10 years of related experience in workstations and cloud server systems
- 5 years of supervisory and project management experience preferred
- Strong knowledge of workstation and server operating systems
- Proficient with video conference platforms and VOIP telephone systems
- Ability to configure user workstations and troubleshoot technical problems
- Experience with Microsoft Windows, Office 365, NetDocuments, Citrix/VPN, and mobile devices
- Advanced problem-solving skills and ability to communicate technical information effectively
- Ability to handle sensitive and confidential documents
Salary Information
The annual salary range for this position is $114, - $188,. Please note that the actual compensation may vary based on location, experience, education, and skill level. The posted salary is the range Vinson & Elkins believes to be the possible compensation for this role at the time of posting and may be subject to change in the future.
Working Conditions
The IT Manager may need to lift up to 30 pounds and travel to other office locations as needed. This position may also be subject to time pressures and constraints.
Disclaimer
This job description is not intended to be an exhaustive list of all duties, responsibilities, qualifications, and skills required for this role. The firm reserves the right to revise or modify this description at any time.
Join Our Team
If you have a passion for technology and excellent leadership skills, we want you on our team. Apply now and become a valuable member of our law firm in Washington .
