Job Title: Case Manager
Job Responsibilities:
- Engage in daily interactions with existing and potential clients through telephone and in-person meetings.
- Order and manage medical records from healthcare providers, maintaining communication with both clients and providers throughout the treatment process.
- Obtain necessary documents to support injury and/or liability claims.
- Interact with insurance carriers and healthcare providers to secure records and account balances.
- Negotiate case settlements with insurance carriers and negotiate reductions of outstanding medical balances with providers.
- Collaborate directly with multiple coworkers involved in the management and support of case files.
- Maintain organized and comprehensive case files.
- Prepare comprehensive demands and assemble necessary support documents for submission to insurance carriers.
- Interact with attorneys and present case summaries when required.
- Manage case files from intake to closing under the guidance of an attorney.
- Perform other related duties as assigned to meet business needs.
Education and Experience Information:
- A Bachelor’s degree is preferred.
- Prior experience as a Personal Injury Case Manager is preferred.
- A minimum of 2 years of experience working as an insurance adjuster or pre-litigation paralegal is required.
- Must possess negotiating skills.
- Ability to be a team player and adhere to procedures.
- Proactive interaction with clients, insurance companies, and medical providers is necessary.
- Must have the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
- Highly organized with the ability to manage multiple deadlines in a fast-paced environment.
- Strong writing and communication skills, along with attention to detail, are required.
- Extensive computer and database expertise, including proficiency in Microsoft Word, Excel, Outlook, and a typing speed of no less than 35 words per minute.
Salary Information:
- The text does not provide specific salary information.
Benefits:
- The law firm offers an excellent benefits package for full-time employees, including medical and dental insurance, a 401(k) plan, paid time off, and paid holidays.
Equal Opportunity Statement:
- The law firm provides equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
E-Verify:
- The employer participates in E-Verify and will provide the federal government with Form I-9 information to confirm work authorization in the . If E-Verify cannot confirm authorization, the employer is required to provide written instructions and an opportunity for the employee to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any employment action is taken. Employers can only use E-Verify after a job offer has been accepted and the I-9 Form is completed.
