Salary$108,000 - $162,000/year
K&L Gates, a global law firm, is seeking an iManage Engineer to join their Information Technology Department. This role will primarily be responsible for the engineering, security, design, and support of the firm's iManage Document Management Systems and related applications. The ideal candidate will have a minimum of 6 years of experience working with iManage systems and 6 years of experience in a professional service organization. They should also have a working knowledge of Microsoft Cloud platform tools and experience with PowerShell and workflow tools. The salary for this position will be determined during the interview process and will vary based on factors such as experience and expertise.
Key Relationships:
- Works closely with Global Information Technology Teams
- Builds strong relationships with peer engineers, developers, and external vendors
- Collaborates with cross-functional teams from various departments such as Records, Security, Data Governance, and Finance
Essential Duties:
Engineering and Security:
- Responsible for the day-to-day engineering, security, design, and support of iManage Document Management Systems and related applications
- Writes scripts/code/workflows to automate the iManage platform
- Demonstrates ability to self-learn applications, SaaS, code, and workflows
- Troubleshoots issues and provides level III support escalation
- Follows process, procedure, and policy for the support of assigned applications
- Administers, maintains, patches, and upgrades applications in a Microsoft Windows/Azure environment
- Enforces enterprise standards and best practices
Drive Value:
- Works with Senior Enterprise Applications Architect to drive use and automations out of the iManage cloud platform
- Possesses working knowledge of Document Management Platform and needed integrations
- Works with Quality Assurance team and assists with testing efforts
- Understands AI Technologies and how they interact with DMS and other firm technology systems
Collaboration:
- Collaborates with Global Information Technology Teams to integrate AI systems, document tools, and communication platforms with iManage cloud platforms
- Works with project managers and business analysts to understand requirements and implement solutions
- Interfaces with peers and other teams, coaches lower-level Engineers
Project Interaction:
- Works with other Enterprise Application Engineers and Developers, Enterprise Architects, Project Managers, and Business Analysts
- Leads in implementing enterprise initiatives and complex 3rd party applications
- Builds working relationships with end users and business owners
- Manages requirements gathering process and provides technical guidance and coaching/mentoring to lower-level engineers
Additional Duties:
- Must be able to work nights and weekends when assigned
- Must be able to self-manage workload, projects, and support applications
- Must be able to self-learn, troubleshoot, evaluate, and integrate applications
- Participates in or leads product circles
- Must be able to document user stories, write test scripts, and provide QA and end user testing
Experience & Skills Required:
- . in Computer Science or equivalent education/experience
- Ability to multi-task, coach and mentor, work under pressure, and handle interruptions
- Aptitude to effectively communicate verbally and in writing
- Minimum of 6 years of experience working with iManage systems/platforms
- Minimum of 6 years of experience working for a professional service organization
- Proven expertise in working on large-scale projects within legal technology or highly regulated industries
- Experienced in working with solutions that comply with global data handling and regulatory standards
- Familiarity with Microsoft Cloud platform tools
- Minimum of 6 years of experience in application support and administration
- Minimum of 3 years working with PowerShell/PowerAutomate or similar tools
- Ability to write technical documentation and training materials
Experience & Skills Preferred:
- Deep knowledge of the legal industry, especially in areas such as Document Management Systems, financial systems, analytics, and legal operations
- Knowledge of cloud technologies, preferably in the Microsoft/Azure stack
- Advanced knowledge of KCS methodology
- Possesses two or more applicable iManage Cloud Systems certifications
- Experience understanding business workflow and offering solutions to automate or optimize processes
Additional Abilities Required:
- Flexibility to work nights and weekends
- Ability to present ideas to medium-sized groups and lead meetings
- Ability to work on/with a team in different offices/time zones
- Ability to travel
- Proficiency in Microsoft Office suite and other firm applications
- Ability to work in an office setting or remote location
- Manual dexterity required for typing, reaching, and lifting
- Frequent computer, video conferencing, and tele,000/year
Benefits:
- Medical/Prescription Drug Coverage
- Back-up Child/Elder Care and caregiving concierge
- Dental Insurance
- Wellness Program
- Vision Insurance
- Pre-tax Commuting Benefits
- 401(k) Retirement Plan and Profit Sharing
- Business Travel Accident Insurance
- Short- and Long-term Disability Protection
- Pet Insurance
- Life Insurance
- Health Advocacy Services
- Paid Time Off
- Identity Protection/Restoration and Fraud Insurance
- Parental Leave
- Student loan refinancing options and access to a student loan concierge service
- Paid Holidays
- Addiction Resources
- Family Building Benefits
- Breast Milk Delivery and Lactation Support Services
- Flexible Spending Accounts
- Perks including Technology, Entertainment, and Travel Discount Programs
- Bereavement Leave
- All other benefits required by law
Equal Employment Opportunity:
K&L Gates is an equal opportunity employer and employment decisions are based on merit, qualifications, and competence. Employment practices will not be influenced by race, religion, color,
