Legal Staff Information Technology in Indianapolis, IN

Law Firm

Indianapolis, IN

Legal Staff Information Technology in Indianapolis, IN

Legal Staff

2-3 yrs required

No

H1: Information Governance Operations Manager - Indianapolis
H2: Manage Information Management Operations for Taft's Firmwide Team

Law firm Taft is seeking an experienced Information Governance Operations Manager to join our team in Indianapolis. In this role, you will be responsible for managing the information management operations for Taft's firmwide program, ensuring the consistent delivery of information management services to attorneys and staff. This position offers a competitive salary and benefits package.

Key Responsibilities:

- Manage the information management operations for Taft's Information Governance program, including workflows, reporting standards, training requirements, and compliance metrics.
- Supervise a large and geographically diverse Information Management team in the performance of their assignments.
- Collaborate with vendors and internal departments to support Information Governance technology and industry best practices.
- Respond to specific requests by searching, locating, retrieving, and delivering information in a timely manner.
- Oversee audits of on-site and off-site information collections.
- Work with the Information Governance Mobility team to onboard and offboard client matter files.
- Collaborate with the Information Governance Retention & Disposition team for the retention and disposition of client and administrative information.
- Monitor email and voicemail accounts and respond promptly.
- Provide input to Information Governance leadership on workloads, process improvements, and training requirements.
- Complete operational quality control reports for assigned offices.
- Support firm attorneys and staff in understanding and complying with Information Governance policies, processes, and technologies.
- Other duties as assigned.

Requirements:

- 2-3 years of supervisory experience, project management experience, or project consulting experience, preferably in a professional legal environment.
- IGP, CIP, CRM, or other information/records management certification preferred.
- Working knowledge of records and information management operations, protocols, and best practices in the legal industry.
- Proficiency in Microsoft Office tools (Word, Outlook, Excel, and PowerPoint).
- Familiarity with iCompli is a plus.
- Experience managing physical and electronic documents, files, and containers.
- Strong customer service skills in a fast-paced environment.
- Attention to detail and ability to prioritize workload.
- Excellent verbal and written communication skills.
- Some travel may be required to support onsite operations teams.
- Must be able to walk, stand, bend, reach, lift, and carry boxes weighing less than 40 pounds without accommodation.

At Taft, we believe in a "Client First" philosophy and strive to provide exceptional services to our clients. We are an Equal Opportunity Employer and an Affirmative Action Employer in the State of Minnesota and City of St. Paul. Taft also participates in E-VERIFY.

In summary, Taft, a law firm in Indianapolis, is seeking an Information Governance Operations Manager to oversee the firm's information management operations and ensure the consistent delivery of services to attorneys and staff. This role requires 2-3 years of supervisory experience and knowledge of records and information management in the legal industry. Taft offers a competitive salary and benefits package and is an Equal Opportunity Employer.