Legal Staff Information Technology in Beverly Hills, CA

Law Firm

Beverly Hills, CA

Legal Staff Information Technology in Beverly Hills, CA

Legal Staff

No

Salary:

Competitive salary, commensurate with experience.


Law Firm is seeking a Tier 1 Technical Support Specialist to join our team! This is a full-time, in-office position with hours from Monday-Friday 9-6pm.

As one of the largest and most successful personal injury law firms in the United States, Law Firm is known for not settling a case until we reach the value that our client deserves, and we fight aggressively until we get there. Our track record as a law firm that relentlessly fights for justice on behalf of our clients has earned us the distinguished reputation of one of the premier PI law firms in the country.

The Tier 1 Technical Support Specialist will be responsible for maintaining and updating databases, such as Company Directory, processing outgoing priority documents for the office, creating and providing access to new hires for accounts such as Filevine, Uber, Zoom, and Slack, ordering office supplies and snacks and maintaining inventory, maintaining relationships with computer-related vendors, troubleshooting printers, any office equipment or IT related issues, opening or closing any IT Help Desk Tickets, and assisting with setting up computers.

The ideal candidate for this position will have good analytical and problem-solving skills, strong written and verbal communication skills, the ability to communicate and document escalated IT issues, flexibility when priorities shift, and bilingual English/Spanish.

Law Firm offers a competitive salary, commensurate with experience, as well as medical (100% employer contribution), vision, dental, and pet insurance, short-term and long-term disability, paid time off, 401k, company-paid life insurance and voluntary life insurance, paid holidays, and free parking.

## Job Title: Tier 1 Technical Support

## Responsibilities:

* Maintaining and updating databases, such as Company Directory
* Process outgoing priority documents for the office
* Creating and providing access to new hires for accounts such as Filevine, Uber, Zoom, and Slack
* Order Office supplies and maintains inventory
* Order office snacks and maintain inventory
* Maintain relationships with computer-related vendors
* Troubleshoot printers, any office equipment or IT related issues
* Opening or closing any IT Help Desk Tickets
* Assists with setting up computers

## Qualifications:

* Good analytical and problem-solving skills
* Strong written and verbal communication skills
* Ability to communicate and document escalated IT issues
* Flexibility when priorities shift
* Bilingual English/Spanish

## Benefits:

* Medical (100% employer contribution), Vision, Dental and Pet Insurance
* Short-term and Long-term disability
* Paid Time Off
* 401k
* Company-paid Life insurance and voluntary Life Insurance
* Paid Holidays
* Free parking

## Salary:

Competitive salary, commensurate with experience.