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Massachusetts Bay Transportation Authority

Main Office: 10 Park Plaza, Human Resources Department, Room 4810 | Boston | MA | 02116

Phone: 617) 222-5855 | Fax: 617) 222-4767

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Biggest office
Boston

  

Overview

Discover the Excitement of Working at Massachusetts Bay Transportation Authority Are you looking for a thrilling and rewarding career in the transportation industry? Look no further than the Massachusetts Bay Transportation Authority (MBTA). As the public operator of most bus, subway, commuter rail, and ferry routes in the greater Boston area, the MBTA offers a unique and exciting work environment for its staff. Founded in 1964, the MBTA is officially recognized as a "body politic and corporate, and a political subdivision" of the Commonwealth of Massachusetts. This government agency plays a crucial role in providing efficient and reliable transportation services to millions of people every day. With its iconic logo, the letter T in a circle, the MBTA is affectionately known as "The T" by locals, a name that reflects its deep-rooted connection to the community. One of the most remarkable aspects of the MBTA is its rich history. The organization's predecessor, the Metropolitan Transit Authority (MTA), gained widespread recognition through the popular folk-protest song "M.T.A." by The Kingston Trio. This immortalized the MTA and laid the foundation for the MBTA's legacy as a vital part of Boston's transportation infrastructure. The MBTA's commitment to excellence is evident in its impressive ridership numbers. In 2008, the system averaged a staggering 1.3 million passenger trips each weekday, with the subway alone accounting for 598,200 trips. This makes the MBTA the fourth busiest subway system in the United States. Moreover, the Green Line and Ashmont–Mattapan High Speed Line form the busiest light-rail system in the country, with a weekday ridership of 255,100. Joining the MBTA means becoming a part of this dynamic and thriving transportation network. Working at the MBTA offers numerous benefits for individuals seeking a fulfilling career. As a government agency, the MBTA provides stability and job security. Employees can take pride in knowing that they are contributing to the smooth functioning of one of the nation's busiest transportation systems. The MBTA's status as a political subdivision of the Commonwealth of Massachusetts ensures that its staff enjoys the advantages of being part of a well-established and respected organization. Furthermore, the MBTA values its employees and recognizes their importance in delivering exceptional service to the public. The organization prioritizes professional development and offers a range of training programs to enhance employees' skills and knowledge. Whether you are interested in customer service, engineering, operations, or administration, the MBTA provides opportunities for growth and advancement in various fields. Joining the MBTA also means becoming part of a diverse and inclusive workforce. The organization embraces individuals from all backgrounds and fosters an environment of mutual respect and collaboration. By working alongside a diverse group of colleagues, employees gain a broader perspective and develop valuable interpersonal skills that can benefit them both personally and professionally. In addition to these internal advantages, the MBTA's impact on the community cannot be overstated. By providing reliable and efficient transportation services, the MBTA plays a crucial role in reducing traffic congestion and promoting sustainable travel options. Employees can take pride in knowing that their work contributes to the overall well-being of the Boston area, making it a better place to live and work. In conclusion, the Massachusetts Bay Transportation Authority offers an exciting and fulfilling career for individuals seeking employment in the transportation industry. As a government agency with a rich history and a vital role in the greater Boston area, the MBTA provides stability, professional development opportunities, and a diverse and inclusive work environment. Join the MBTA and become part of a team that is dedicated to delivering exceptional transportation services and making a positive impact on the community.